Customer Support

Our Clients are the Most Important Part of our Business. We would like to hear from you.

 

Frequently Asked Questions

Please contact us directly if you have further questions about any of our products. ATM Signage. Custom ATM Signage. Kiosk Signage. Aircraft Filters. Keycap Insert Sets.

What is California Braille?

In 2014 California develop specific requirements for ATM and building signage. The Braille dot diameter, dot spacing, and dot height is the same as the DOJ Braille requirements approved in 2010, effective 3/15/12. The spacing between Braille cells is larger for California Braille. However, while California Braille meets all DOJ Braille requirements, DOJ Braille does not necessarily meet all California Braille standards.

Why are Braille signs required on drive-up ATMs?

There are government sponsored programs that help visually-impaired persons travel to school or work in taxicabs. Using an ATM from the back seat of a taxicab is much safer for a person with visual impairments.

What is your shipping cutoff time?

To better assist our customers and to provide clear expectations, our shipping cut off time is 3PM Pacific / 6PM Eastern. If in stock, we’ll do our best to ship your items out the same day.

Embossed Braille vs. “Welded Dot” Braille?

Embossing print films causes micro cracking at the base of each Braille dot. Over time in an outdoor environment, or when sunlight directly contacts Braille, the dots do two things. They “relax” causing the dot height to decrease, and the base of the dots will crack so that the dots can be picked off. Using our “welded dot technology” eliminates both of these issues, therefore keeping the Braille compliant throughout the life of the decal.

Do you offer bulk pricing?

SysTech Displays, Inc. provides some of the best pricing for ATMs, ATM related equipment and Kiosks. Depending on the product, we may offer additional price breaks if ordered in bulk.

What is the required Braille dot height for DOJ compliant Braille?

.025” – .039”

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We Would Like to Hear From You. Please Contact Us with any Questions, Requests or Comments. Thank you!

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